How It Works With PwaniStays

A transparent, step-by-step guide to planning and enjoying your perfect Kenya adventure with confidence and ease.

Start Your Journey
Verified Properties
No Hidden Fees
24/7 Support
Visa Assistance

Simple. Clear. Reliable.

We've designed our process to be transparent and straightforward, so you can focus on the excitement of your upcoming adventure rather than the logistics.

Whether you're booking accommodation, experiences, or a complete travel package, we guide you through every step with clear communication and local expertise.

Your Journey With PwaniStays

Follow these simple steps from inquiry to arrival

1

Explore & Inquire

Browse our curated collection of properties and experiences, or simply tell us about your travel plans and preferences.

  • Browse accommodation & experiences online
  • Contact us with dates, group size & preferences
  • Request custom recommendations
  • No obligation initial consultation
2

Personal Consultation

Our Kenya experts review your request and provide tailored recommendations based on location, comfort, and budget.

  • Personalized property/experience matches
  • Honest advice on locations & amenities
  • Detailed information & photos shared
  • Transparent pricing breakdown
3

Confirm Your Choice

Select your preferred option and we'll confirm availability while providing all necessary details before any payment.

  • Real-time availability confirmation
  • Complete booking details shared
  • Clear terms & conditions
  • Secure payment options presented
4

Secure Payment & Visa Assistance

Complete your booking with secure payment options and let us handle your Kenya eTA visa application.

  • Multiple secure payment methods
  • eTA visa application service ($99)
  • Official confirmation & receipts
  • Travel document assistance
5

Arrival & Continuous Support

Receive detailed arrival information and enjoy local support throughout your stay in Kenya.

  • Detailed check-in instructions
  • Local contact & emergency numbers
  • On-ground support throughout stay
  • Assistance with any needs

Kenya eTA Visa Assistance

Let us handle the paperwork while you focus on your adventure

Professional Service

Kenya Electronic Travel Authorization (eTA)

We handle the entire visa application process for European and other eligible travelers

$70

Complete application service per person

Document Preparation

We prepare and review all required documents

Online Submission

Complete application submission on your behalf

Follow-up & Tracking

Monitor application status until approval

Approval Delivery

Official eTA delivered to your email

Apply for eTA Visa

Accommodation vs Experiences

Understanding our different booking flows

Accommodation Booking

For stays in verified properties across Kenya

  • Personal property verification
  • Exact location & amenities details
  • Flexible duration options
  • Check-in instructions in advance
  • Local support during stay
  • Cleaning & maintenance coordination
Browse Accommodation

Experience Booking

For guided tours, activities, and cultural experiences

  • Curated experience selection
  • Licensed guides & operators
  • Clear schedules & inclusions
  • Transportation arrangements
  • Custom itinerary planning
  • Activity-specific support
Browse Experiences

Why Trust Our Process

Our commitment to transparency and reliability

No Hidden Fees

All costs are clearly explained before confirmation

Verified Partners

We work only with trusted property owners and operators

Clear Policies

Transparent cancellation and refund terms

Direct Communication

Always communicate directly with our team

Ready to Experience Kenya?

Start your journey with confidence. Our team is ready to guide you through every step.

Browse Stays Explore Experiences Start Planning